Giving Credit Where Debit Is Due

Giving Credit Where Debit Is Due

Giving Credit Where Debit Is Due

John and Glen discuss the key takeaways from the Federal Reserve's newly released Retail Payments Study and how they impact your FI strategy. Also - Listener Mail, and what EMV has in common with Obamacare.

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In this episode:

  • Glen introduces the structure and information contained in the Retail Payments Study, as well as changes to this year’s study.
  • Study highlights?
    • What the study covers.
    • Findings related to cash payments and ATM transactions.
    • Changes in pre-paid card growth and check volume.
    • Non-prepaid debit cards and credit cards.
    • ACH, and its relationship to check volume.
    • What is missing in the report that John and Glen would like to see addressed.
  • EMV
    • Why the EMV implementation is similar to the Affordable Care Act rollout in the US.
    • Discussion of fraud and its relation to EMV, and initial fraud findings related to EMV.
    • EMV findings from the Fed report.
  • Glen’s Top 5 takeaways from the Report.
  • Glen’s best album of 2016.
  • The first new listener feedback segment.

URLs related to this week's BIGCast:

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About BIGcast Network

Credit Union Industry Experts, John Best, Founder of Best Innovation Group (BIG), Glen Sarvady, Managing Principal at 154 Advisors and Anne Legg, Founder of THRIVE Strategic Services have teamed-up to offer a new podcast series to form the BIGcast Network. The BIGcast will become a twice weekly podcast and will be offering financial news and thought leadership in the areas of Business Strategy, Innovation, Payments and Leadership to financial institutions globally. Meet the BIGCast Network Team:

John Best is recognized as a thought leader and visionary of technology advancements and financial application development within the credit union industry. Requests for speaking engagements include Symitar national and regional conferences, Information Technologies Credit Union Association annual conference, and CUNA Technology Council, CUNA Marketing Council, CUNA lending Council Filene Water Cooler Annual Symposium and Correlation annual meeting as a keynote speaker.
Anne Legg is founder of THRIVE Strategic Services. THRIVE leads organizations to goal attainment via data translation resulting in innovative and transformational business strategies. Anne is a recognized credit union expert and thought leader with an MBA thesis on the credit union business model as well as two internationally published whitepapers on credit union business strategy. She has served as an SME for CUNA and National University and has instructed at several CUNA schools.
John Janclaes has more than thirty years of experience in the financial services industry, spanning retail banking, brokerage, and insurance. He joined Partners Federal Credit Union in June 2004 as President and Chief Executive Officer. With eleven branches located primarily in California and Florida, Partners serves employees of The Walt Disney Company, currently numbering more than 140,000 members with$1.6 billion in assets under management.

John is founder of The CEO Corner, an online forum to help business leaders and their organizations thrive (www.theceocorner.com). In recognition of John’s commitment to leadership development, proceeds from the sale of his leadership book, "Doing What Matters" will be donated to support scholarships for business leaders in training.
Glen Sarvady’s episodes of the BIGCast will focus on top-of-mind topics impacting the payments world, analysis of recent product launches, acquisitions, partnerships and innovations, and on-site reporting and interviews from industry venues like Finovate, Money 20/20 and NACHA Payments. Interviews will be brief and to-the-point, emphasizing substance and avoiding informercial territory. As with other BIGCast Network offerings credit unions receive added attention, but the discussions will be relevant and entertaining for strategic thinkers across the financial services spectrum, particularly those interested in consumer and small business experience and the real-world effects of breakthrough payment innovations.

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